by Diane DiResta…
Listening is the #1 communication skill for leadership, selling, customer service, and even romance! The problem is, most of us don’t listen very well. We’re not trained to listen and we don’t even realize that listening is a skill. People have lost jobs, customers, employees, and relationships because of an inability to listen. In this issue we’ll examine ways to become a better listener.
Listening Means Peace
Sheng jen is the Chinese word for wise person. It literally means “one who listens.”
Joanna Rogers Macy, a peace activist, said listening is “the most powerful tool in peacemaking and any other kind Read More→
